Storage Issues

With a first party claim, the insured is requesting reimbursement from his/ her own insurance carrier. The types of claims paid and respective amounts paid are detailed on the insured’s coverage selection page. These claims are governed by the Massachusetts Automobile...

Car Rental Regulations

The Massachusetts Division of Insurance has determined that "there is no minimum or maximum per day dollar limit" a party is entitled to collect in a rental claim. Under Part 4 of the Massachusetts Automobile Insurance Policy "The insurance company must pay whatever...

Liens

In any instance where a lien arises under this section for charges due that are to be paid or reimbursed by an insurance company licensed in the commonwealth, upon written notice by the holder of such lien to the insurance company, the check or draft issued by such...

Total Loss

OK, so you just learned that your car has been deemed a "Total Loss" by your insurance company, what to do? Get good info here

What Shop Should I Choose?

Insurance companies want you to have your vehicle repaired at their shops. Why? Because these shops (sometimes called “preferred shops” or “referral shops”) have entered into a contract with the insurance company. These shops have agreed to charge the insurance...

Steering

Be careful of “steering”! Steering is when an insurance company attempts to convince you to take your vehicle to a body shop not of your choosing. In most states, this practice is against the law. Remember that you always have the right to choose the business that...