What Shop Should I Choose?

Insurance companies want you to have your vehicle repaired at their shops. Why? Because these shops (sometimes called “preferred shops” or “referral shops”) have entered into a contract with the insurance company. These shops have agreed to charge the insurance...

Steering

Be careful of “steering”! Steering is when an insurance company attempts to convince you to take your vehicle to a body shop not of your choosing. In most states, this practice is against the law. Remember that you always have the right to choose the business that...